Open New Order, choose a category and service, enter the correct link and quantity, then review the charge before submitting. Always read the service description and requirements first.
Frequently Asked Questions
Find quick answers about our services, orders, payments, account security and support.
16 questions available.
Go to Add Fund, select an available payment method, enter the amount and follow the checkout instructions. Your balance is updated after the payment is confirmed.
Email verification helps protect your account and confirms that important security messages can reach you. Complete verification as soon as the confirmation email arrives.
Compare the service description, price, minimum and maximum quantity, average time, and any refill or cancellation icons. Choose the option that matches your platform, link type and delivery needs.
Pending means the order is waiting to start, In progress means delivery has begun, Completed means delivery has finished, and Partial means only part of the requested quantity was delivered and the unused amount is returned to your balance.
Cancellation is available only for eligible services. If the service supports it and the order can still be cancelled, the cancellation option will be shown. Once processing has advanced, cancellation may no longer be possible.
A service with an active ♻️ refill option may replace eligible drops during its stated refill period. A No Refill service does not include that replacement coverage. Always check the service description for its exact conditions.
Average delivery times are estimates and can change because of platform updates, demand or provider queues. Avoid placing another order for the same link while the first order is active. Contact support if it remains stuck beyond the expected period.
The currently supported options are displayed on the Add Fund page. Select a method to view its instructions, minimum amount and any applicable transaction details before paying.
Automatic payments normally update after confirmation from the payment provider. Manual payments require verification and can take longer. Keep your transaction receipt until the balance appears.
Rates can change when provider costs, demand, speed or service quality changes. The current price and calculated charge are always shown on the New Order page before you submit an order.
First check the payment status and your recent transactions. If the payment was successful but your balance is still missing, contact support with the transaction reference, amount, date and receipt. Never include your password or API key.
Use a strong, unique password, verify your email and enable two-factor authentication. Sign in only through the official website and never share passwords, verification codes or API keys.
Your key is available under Account → API access. Keep it secret because anyone with the key may access your account through the API. Generate a new key immediately if you believe it has been exposed.
Use the password reset option and check the inbox linked to your account. Also check the spam folder. If you still cannot sign in, contact support and provide your username and account email—never your password.
Use the support option available in your account and include the relevant order ID or transaction reference. A clear description and screenshot can help the team investigate more quickly.
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